Social CRM is about communication. Both internally and externally. It’s not just about tweeting. If your company doesn’t have its act together on internal communication, then how can you possibly expect to be able to effectively deliver your message to …
Continue Reading →Big or small, there is a competitive streak in all of us, whether we are playing golf with friends or Xbox with the kids. I have one of those friends who even makes sport out of having the latest mobile …
Continue Reading →“Email is where knowledge goes to die”. This quote from Bill French is still one of my favourites and its sentiment is shared by many of us working on Zurmo. Need convincing? Allow me to state my argument: Got a …
Continue Reading →We all collect badges in some shape or form, whether they’re shot glasses from each country you have traveled to, or that photo on your wall of your wedding day. Badges help define us as people. They remind ourselves and …
Continue Reading →This is the second in a 2 part blog discussing further details on Zurmo CRM gamification, so if you have not already seen Part 1 where we discuss Points and Leveling, then I suggest you read that first! CRM Gamification …
Continue Reading →You may have seen my earlier post CRM Gamification Becomes Reality; if not then you might want to check it out. In this post I will talk in more detail about how points are awarded, leveling, and what categories we …
Continue Reading →We have been talking about it for a while and now Gamification is about to become a reality in Zurmo’s next release. We are very excited about it indeed. This build release, which is also the first to include the new …
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