We’ve been talking about the power of Crowdsourcing for a while and how it applies to Customer Relationship Management. This recent article in CRM Buyer addresses the undeniable fact that the customer clearly now “owns the conversation” and is more …
Continue Reading →We have been working long and hard in the back-room getting our next release ready, 0.7.5. We are adding to the social and gamification aspects of Zurmo with the new social items module and missions module. We also have nearly …
Continue Reading →Zurmo recently partnered with A2 Hosting, a web host who offers an easy-to-use Zurmo auto-installer. Their exclusive A2 QuickInstaller allows users to get Zurmo up and running fast. This partnership makes it extremely easy to add Zurmo to your VPS. …
Continue Reading →A Mission is a new gamification concept that allows co-workers to challenge one another in exchange for a reward. Much of CRM is about unifying all customer facing interactions. Missions encourage people to collaborate across multiple departments in a creative …
Continue Reading →We are proud to announce that TurnKey Zurmo is now available in the following build types: ISO, VMDK, OVF, OpenStack, OpenVZ, Xen, and available for immediate deployment on Amazon EC2 in all regions in both S3 and EBS-backed. http://www.turnkeylinux.org/zurmo
Continue Reading →The release includes saved search, which adds functionality to the list view of each module. You can save searches and view them later, which makes it easy to run mini-reports of your data and work through lists. New features available …
Continue Reading →Social CRM is about communication. Both internally and externally. It’s not just about tweeting. If your company doesn’t have its act together on internal communication, then how can you possibly expect to be able to effectively deliver your message to …
Continue Reading →The release adds data cleaning tools that work with the email archiving feature. When archiving emails into Zurmo that cannot find a home (contact,lead,account) to connect to, the data cleaning tool allows you to easily create new contacts/leads or connect …
Continue Reading →We will be visiting various cities all over the world in the next 3 months. Let us know if you can make one of the GA release launch parties: http://news.yahoo.com/zurmo-open-source-crm-ga-release-goes-around-073037513.html You will see the date of each party on the …
Continue Reading →The release adds Social Conversations,which offers an alternative way of communicating within the system that moves away from email. Read more about the value of social messaging: http://zurmo.org/features/social-messaging-is-better-than-email New features available in 0.7.1 include: Social Conversations
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