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Marketing emails sending and receiving properly but being auto unsubscribed

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#1 cassese



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Posted 15 October 2018 - 09:50 PM



So we are running version 3.1.0 and for the most part marketing emails send out fine to all emails but a certain domain. When emails are sent out to any address on that domain, it sends successfully and they receive it successfully but then it immediately gets unsubscribed. I have been working with someone who has an email under that domain so I know that it's not just everyone clicking unsubscribe. What could be causing this?

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