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opportunity access


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#1 fmonnot



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Posted 22 August 2013 - 03:38 PM

Hello ;

I use Zurmo 2.0.22, PHP 5.3.8 and MySQL 5.5.16
I created several opportunities, and deleted one of them.

Now in 'opportunity' table I have 3 opportunities, with Id 4,5 and 6 and Amount_curencyvalue_id are respectively 4,5,and 6.

in 'currencyvalue' table I find 3 lines with Id 4,5 and 6 and value 300, 2000 and 6000.

For the moment everything is Ok.

But now some users can't access to opportunities menu, they have a message :

Il y a une erreur. Veuillez cliquer. ici pour continuer à l'accueil. Veuillez contacter votre administrateur système si l'erreur continue.
The reference id for this error is d488c5aeec0347cdb811b8fb6c20daf3.
and in the opportunity portlet some users (depending to their rule / group membership) see opportunities for 6300€ (6000+300) and opportunities for 4000€ (the opportunity with Id 5 and the deleted opportunity)zurmo.PNG

Normally I should have 2000€ and 6300€
I don't know if it's very clear. Is there a way to check the database consistency or to remove parts of this opportunity not totally deleted ?



F. Monnot

#2 Stafford


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Posted 27 August 2013 - 02:20 PM

Can you join us today at 10AM CST (15:00 UTC) for our weekly dev learning session? Our lead engineer can help you out live.http://zurmo.org/for...arning-session/

#3 raysto


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Posted 03 September 2013 - 03:37 PM

can you replicate this on the Live Demo: http://demo.zurmo.co...o/default/login

Ray Stoeckicht
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#4 fmonnot



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Posted 09 September 2013 - 12:21 PM



thank's for your answers, but it's difficult I can't replicate in my own environment !

I think the ploblem is that an oportunity isn't fully deleted ...
Thank's again for this good CRM and for the availability on the forum



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