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dscherer

Member Since 08 Aug 2013
Offline Last Active Oct 17 2013 05:59 PM
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Posts I've Made

In Topic: Users Cannot Access Accounts

17 October 2013 - 01:00 PM

test

 

Edit: got an error when I posted my last post, was trying to make it happen again.


In Topic: Users Cannot Access Accounts

17 October 2013 - 01:00 PM

Your issue is due to a bug in Zurmo. I believe that new version 2.2.6 solved this bug.

More details of the bug: https://www.pivotalt...y/show/58267902

 

How do I do that? The current version is 2.2.6 and I'm at 2.0.22 and there doesn't seem to be an upgrade script for that. And how does the upgrade actually work? The directions aren't exactly straight forward. Does the upgrade script replace all the files for me or do I download the new version and then run the upgrade?


In Topic: Users Cannot Access Accounts

16 October 2013 - 08:18 PM

/var/www/html/zurmo/app/protected/runtime/application.log

 

---
2013/10/16 16:15:10 [error] [exception.AccessDeniedSecurityException] exception 'AccessDeniedSecurityException' in /var/www/html/zurmo/app/protected/modules/zurmo/models/SecurableItem.php:412
Stack trace:
#0 /var/www/html/zurmo/app/protected/modules/zurmo/models/SecurableItem.php(377): SecurableItem->checkPermissionsHasAnyOf(1)
#1 /var/www/html/zurmo/yii/framework/base/CComponent.php(606) : eval()'d code(1): SecurableItem->__get('name')
#2 /var/www/html/zurmo/yii/framework/base/CComponent.php(606): eval()
#3 /var/www/html/zurmo/app/protected/core/components/DataColumn.php(101): CComponent->evaluateExpression('ActionSecurityU...', Array)
#4 /var/www/html/zurmo/yii/framework/zii/widgets/grid/CGridColumn.php(144): DataColumn->renderDataCellContent(0, Object(Account))
#5 /var/www/html/zurmo/yii/framework/zii/widgets/grid/CGridView.php(589): CGridColumn->renderDataCell(0)
#6 /var/www/html/zurmo/yii/framework/zii/widgets/grid/CGridView.php(545): CGridView->renderTableRow(0)
#7 /var/www/html/zurmo/yii/framework/zii/widgets/grid/CGridView.php(455): CGridView->renderTableBody()
#8 /var/www/html/zurmo/yii/framework/zii/widgets/CBaseListView.php(160): CGridView->renderItems()
#9 [internal function]: CBaseListView->renderSection(Array)
#10 /var/www/html/zurmo/yii/framework/zii/widgets/CBaseListView.php(143): preg_replace_callback('/{(\w+)}/', Array, '{summary}?{item...')
#11 /var/www/html/zurmo/yii/framework/zii/widgets/CBaseListView.php(128): CBaseListView->renderContent()
#12 /var/www/html/zurmo/yii/framework/web/CBaseController.php(173): CBaseListView->run()
#13 /var/www/html/zurmo/app/protected/core/views/ListView.php(135): CBaseController->widget('application.cor...', Array)
#14 /var/www/html/zurmo/app/protected/core/views/View.php(83): ListView->renderContent()
#15 /var/www/html/zurmo/app/protected/core/views/GridView.php(140): View->render()
#16 /var/www/html/zurmo/app/protected/core/views/View.php(83): GridView->renderContent()
#17 /var/www/html/zurmo/app/protected/core/views/GridView.php(140): View->render()
#18 /var/www/html/zurmo/app/protected/core/views/View.php(83): GridView->renderContent()
#19 /var/www/html/zurmo/app/protected/core/views/GridView.php(140): View->render()
#20 /var/www/html/zurmo/app/protected/core/views/View.php(83): GridView->renderContent()
#21 /var/www/html/zurmo/app/protected/modules/zurmo/views/ZurmoDefaultView.php(54): View->render()
#22 /var/www/html/zurmo/app/protected/core/views/View.php(83): ZurmoDefaultView->renderContent()
#23 /var/www/html/zurmo/app/protected/core/views/PageView.php(201): View->render()
#24 /var/www/html/zurmo/app/protected/core/views/View.php(83): PageView->renderContent()
#25 /var/www/html/zurmo/app/protected/core/views/PageView.php(75): View->render()
#26 /var/www/html/zurmo/app/protected/modules/accounts/controllers/DefaultController.php(86): PageView->render()
#27 /var/www/html/zurmo/app/protected/modules/zurmo/components/ZurmoModuleController.php(48): AccountsDefaultController->actionList()
#28 /var/www/html/zurmo/yii/framework/web/actions/CInlineAction.php(49): ZurmoModuleController->actionIndex()
#29 /var/www/html/zurmo/yii/framework/web/CController.php(308): CInlineAction->runWithParams(Array)
#30 /var/www/html/zurmo/yii/framework/web/filters/CFilterChain.php(133): CController->runAction(Object(CInlineAction))
#31 /var/www/html/zurmo/yii/framework/web/filters/CFilter.php(40): CFilterChain->run()
#32 /var/www/html/zurmo/yii/framework/web/filters/CFilterChain.php(130): CFilter->filter(Object(CFilterChain))
#33 /var/www/html/zurmo/yii/framework/web/filters/CFilter.php(40): CFilterChain->run()
#34 /var/www/html/zurmo/yii/framework/web/filters/CFilterChain.php(130): CFilter->filter(Object(CFilterChain))
#35 /var/www/html/zurmo/yii/framework/web/CController.php(291): CFilterChain->run()
#36 /var/www/html/zurmo/yii/framework/web/CController.php(265): CController->runActionWithFilters(Object(CInlineAction), Array)
#37 /var/www/html/zurmo/yii/framework/web/CWebApplication.php(282): CController->run('')
#38 /var/www/html/zurmo/yii/framework/web/CWebApplication.php(141): CWebApplication->runController('accounts/defaul...')
#39 /var/www/html/zurmo/yii/framework/base/CApplication.php(169): CWebApplication->processRequest()
#40 /var/www/html/zurmo/app/protected/core/components/WebApplication.php(69): CApplication->run()
#41 /var/www/html/zurmo/app/index.php(66): WebApplication->run()
#42 {main}
REQUEST_URI=/app/index.php/accounts/default
HTTP_REFERER=http://****.******.com/app/index.php
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In Topic: Internal server error while uploading logo

16 October 2013 - 07:58 PM

Make sure your VirtualHost/directory alias (if applicable) doesn't point to a different log file (like www.somesite.com.error_log), if so, the /etc/httpd/logs/error_log will not be updated with the errors for sites with custom error/access logs.

 

I can't think of an instance when a 500 error does not get logged (unless logging is somehow disabled).


In Topic: Editing Account Causes Sales Rep to Loose Place

30 September 2013 - 09:04 PM

Will the ability to add a comment from this view also be supported with this? Or an optional Modal view of the account/contact that we can enable?

The biggest push-back I'm getting right now is that they can do their cold calling from the Excel sheet faster than from Zurmo. They also seem to think that open source means they can just get whatever the hell they want from me in a few short hours of work (yeah, right).

 

The problem with that is they each have their excel sheets setup differently and when we rotate territories or add/remove reps from our sales team, it's a headache for our VP of Sales to figure out what they were doing with their leads (typically you don't call up former employees and ask them to walk you through what they were doing before they left).