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infernet

Member Since 16 Oct 2013
Offline Last Active Jun 22 2015 10:55 AM
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Topics I've Started

Serious performance issue during imports

05 February 2014 - 09:42 PM

Hi guys,

 

I have a fresh install of zurmo 2.6.4 on a very powerful server:

  • i7 4770 (8 cores)
  • 32GB RAM
  • 2x240GB SSD in RAID

I am running Ubuntu 13.10, with a standard LAMP setup. Nothing else is running on this server, not even postfix. Currently I am trying to import a 50,000 records CSV file into leads. I am the only user on the zurmo instance, since we are in the test phase. No traffic from outside but me...

 

The load on the server is extremely low (5% CPU resources used). RAM is less than 1GB in use. In any case, 5,000 record import requires about 1 hour to be processed, i.e. 10 hours for 50k records. I have raised the memory limit in PHP to 16GB!!! but this did not help either.

 

I tend to believe some kind of locking in MySQL is breaking the performance of the server, that could perform 1,000 times more with its current load.

 

Any ideas on how to investigate this? Some known bug or misconfiguration?

 

Thank you for your excellent product.


Broken layout after upgrade to 2.5

05 November 2013 - 01:00 PM

After upgrading from 2.2.8 to 2.5 some things appear broken:

 

* buttons are not rendered

* game dashboard icon (die) is a "∂"character instead of icon

* projects do not appear on the left column

 

Any ideas on where to start? My server is an Ubuntu 13.10. I have already restarted memcached, restarted apache, emptied the assets directory...

 

Thank you!


Upgrade from 2.2.5 to 2.2.6

17 October 2013 - 09:59 AM

I have currently 2.2.5 installed and tried to upgrade to 2.2.6 following the instructions here.

 

I have downloaded 2.2.6 via wget from the app/protected/runtime/upgrade folder, changed to app/protected/commands but keep getting the following error:

 

 

./zurmoc upgradeZurmo super runPart1
    Starting Zurmo upgrade process.
This is the Zurmo upgrade process. Please backup files/database before you continue.
Are you sure you want to upgrade Zurmo? [yes|no]
y
Checking permissions, files, upgrade version....
Clearing cache.
Error during upgrade!
Please upload upgrade zip file to runtime/upgrade folder.
Please fix error(s) and try again, or restore your database/files.

 

The zip file is owned by www-data:www-data (I'm on Ubuntu) and permissions are 777.

 

What am I missing?

 


Concept behind community vs. commercial

16 October 2013 - 10:57 AM

Hi guys,

 

I love the product you are offering. However, there are some points that can really put real business implementations in risk. Making the decision not to include billing/invoicing, etc. can be understood since you are a CRM provider, not a full ERP one, although you are losing position against e.g. the free version of vtiger or sugarcrm due to this. The same goes for the decision to remove the helpdesk/case management functionality. Competitors like x2crm include it in their free version. This last point can be solved via Zapier or IFTTT solutions.

 

I find that the decision not to offer zapier integration in the free version just removes core functionality from the system, not only a certain addon or lateral functionality from your system. I think that opening this dimension to the developer community as a free feature can increase your development momentum, since such a integration/plugin marketplace would be a wonderful base to expand the product.

 

I've been reading your old concepts and former position respecting what a CRM should offer. I am referring to this article, for instance, and I have the feeling the last releases and decisions somehow divert from this principle: 

 

Ray states:

 

 

Zurmo will always be open source and freely downloadable. In a few months, we will offer a commercial version that is licensed under a commercial license; however, the core feature set will remain in the open source version. The paid version will include hosting, support, upgrades, maintenance, and certain integrations. This approach is much different from other open source CRM applications where the free version is stripped of functionality and “teases” users in order to upgrade to the paid version. We will not play that game and feel that users should receive the same basic feature set that commercial customers do. Zurmo Inc. is the corporate entity that sits behind the open source project and manages the overall development cycle and release schedule.

 

I hope you approve and publish this post. I would like to know the opinion of other colleagues, that like me, need to have a good platform to work with to make custom development for our clients. Not every customer is able to move everything to your hosted SaaS variant.

 

Best regards,

Felix