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egb

Member Since 14 Nov 2013
Offline Last Active Nov 17 2013 09:24 PM
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Topics I've Started

Changes to Contact Status breaks Leads Module

14 November 2013 - 10:38 PM

There appears to be a bug with the Contact Status field and the Leads Module.  It appears that if you make any changes to the Status field, you will no longer be able to manually create Leads.

 

What was done

Brand new install of Zurmo on a Windows machine.

Created several new Contact/Lead fields. All of which worked fine with no negative affects on the Leads module.

Added an option to the Contact Status field called 'Prospect' and positioned it below 'In Progress'

Tried to create a Lead, received this error. 

 

"An error has occurred. Please click here to continue to the home page. If the error persists please contact your administrator.  The reference id for this error is ab614ac3467d4b6d8fa0e7ec6089c1e9."

 

Troubleshooting

Removed the added option, the error still occurs when creating a lead.

Setup a new instance of Zurmo and recreated the status option - breaks lead creation.

Tested on the demo version online - works fine.

 

Not sure where the issue is coming from and if it is isolated to Windows installations.  Next step I will try is setting up a Linux instance and hope that the bug does not return.

 

Any help would be appreciated.

 

Gary.