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johnt

Member Since 05 Apr 2014
Offline Last Active Mar 17 2016 11:09 AM
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Posts I've Made

In Topic: upgrading from 3.0.2 to 3.0.5

29 October 2015 - 04:10 AM

Problem Solved: Used non mercurial installation steps and it worked great!


In Topic: Turning Log-Bin off

29 May 2015 - 08:54 AM

i did speak to ipage recently as i was exploring alternative hosts and their support said zurmo is not supported after they looked at the requirements.


In Topic: Good management of Projects

23 December 2014 - 09:53 AM

Im starting to see your problems in task in zurmo... tried using em, they leave alot to be desired... what are you using to manage tasks atm?

 

helpdesk would def be a game changer but its not an easy system to create.. The problem with helpdesk system comes with the heavy rate of writing going into the db from emails. Say you have 100 emails loaded and each has 100 mb of mail being polled at every hour, u got 10 gb of data being downloaded non stop before you start filtering the junk from the real email (most of it is probably junk)! Thats alota abuse for one software to handle!

 

Creators of osTicket & OTRS have dedicated teams just on creating and improving these systems... i would recommend just integrating with them instead of building one from scratch itd save a hell lota development & db optimization time (and it'd fix the email portion of zurmo that some devs are trying to figure out cos u could juz use their email API ;)  )

 

I think we can add modules ourself there are instructions but not sure how the actual integration with other open source software works...

 

My personal inclination is to integrate with OTRS its pretty rugged.


In Topic: Unable to upgrade from 2.8.0 to 2.8.5

23 December 2014 - 08:51 AM

Hi Ivica,

 

I am not using bitbucket (or know how to use it for that matter :D)

 

I first downloaded the file via wget into the upgrade folder via the link:

http://build.zurmo.c...2.7.3-2.8.5.zip

 

then i followed the instructions Mercurial instructions:

$ sudo ./zurmoc upgradeZurmo super runPart1 1

$ sudo ./zurmoc upgradeZurmo super runPart2

 

I copy pasted the commands to prevent human error.

No error messages seen, both times there was a success message.

 

My OS is ubuntu 64 bit LTS.

 

I have tried updating once before and it went without a hitch using the same steps so not sure why its not working now...


In Topic: Speeding up Zurmo?

06 December 2014 - 02:09 PM

I used a basic Zurmo install, out of the box, with memcache enabled, and I'm getting decent response time. Low usage, but still decent. How many users are simultaneously using your server? What version are you on?

 

For reference, I'm running on a cloud-based VPS (DigitalOcean) with SSD's and only 1MB of RAM. No slow downs like you've listed. Good luck!

 

thanks,

bruce

1 mb ram?