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johnt

Member Since 05 Apr 2014
Offline Last Active Mar 17 2016 11:09 AM
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Topics I've Started

upgrading from 3.0.2 to 3.0.5

29 October 2015 - 04:07 AM

hello, i had a fully working 3.0.2 and decided to upgrade it to 3.0.5 earlier today.

using the instructions at

http://zurmo.org/upgrades

i followed the mercurial steps as i have done so in the past.

at part 1, it was fine, but at the second command i got the following:

PHP Fatal error:  Undefined class constant 'CONVERT_OPPORTUNITY_NOT_REQUIRED' in ***/runtime/upgrade/ZurmoUpgrade_2.8.6-3.0.5/UpgraderComponent.php on line 336

here is a log of the messages:

root@z13:**app/protected/commands# ./zurmoc upgradeZurmo super runPart1 1
    Starting Zurmo upgrade process.
This is the Zurmo upgrade process. Please backup files/database before you continue.
Are you sure you want to upgrade Zurmo? [yes|no]
y
Clearing cache.
Checking permissions, files, upgrade version....
Check completed.
Loading UpgraderComponent.
UpgraderComponent loaded.
Clearing cache.
Altering configuration files.
2015/10/28 22:56:56 Info  - Process before config files.
Clearing cache.
Part 1 complete.
Zurmo upgrade phase 1 completed.
Please execute next command: "./zurmoc upgradeZurmo super runPart2" to complete upgrade process.
root@z13:***/app/protected/commands# sudo ./zurmoc upgradeZurmo super runPart2
    Starting Zurmo upgrade process - phase 2.
Clearing cache.
Loading UpgraderComponent.
Clearing cache.
Running tasks before updating schema.
2015/10/28 22:57:04 Info  - Purging metadata for v3.0.3
2015/10/28 22:57:04 Info  - Purging metadata for AccountConvertToView
2015/10/28 22:57:04 Info  - Purging metadata for LeadsModuleEditView
2015/10/28 22:57:04 Info  - Purging metadata for v3.0.5
2015/10/28 22:57:04 Info  - Purging metadata for ContactsForAccountRelatedListView
2015/10/28 22:57:04 Info  - Purging metadata for ContactsForOpportunityRelatedListView
2015/10/28 22:57:04 Info  - Purging metadata for OpenTasksForAccountRelatedListView
2015/10/28 22:57:04 Info  - Purging metadata for OpenTasksForContactRelatedListView
2015/10/28 22:57:04 Info  - Purging metadata for OpenTasksForOpportunityRelatedListView
2015/10/28 22:57:04 Info  - Purging metadata for OpportunitiesForAccountRelatedListView
2015/10/28 22:57:04 Info  - Purging metadata for OpportunitiesForContactRelatedListView
2015/10/28 22:57:04 Info  - Purging metadata for AccountConvertToView
2015/10/28 22:57:04 Info  - Purging metadata for LeadsModuleEditView
2015/10/28 22:57:04 Info  - Purging metadata for CampaignEditView
2015/10/28 22:57:04 Info  - Purging metadata for Email
ERROR HERE
PHP Fatal error:  Undefined class constant 'CONVERT_OPPORTUNITY_NOT_REQUIRED' in ***/app/protected/runtime/upgrade/ZurmoUpgrade_2.8.6-3.0.5/UpgraderComponent.php on line 336

My version remains at 3.0.2 but i fear i may have broken some parts as this upgrade is now left incomplete. Is there anyway i can finish the upgrade?


Unable to upgrade from 2.8.0 to 2.8.5

06 December 2014 - 02:07 PM

Hello,

 

I have zurmo 2.8.0, going to the http://zurmo.org/upgrades link i see only 1 possible way to upgrade to 2.8.5, by downloading the file 2.7.3-2.8.5. Nonetheless, i used that file to successfully run the update on my database, everything is still working fine but the version is still 2.8.0. Is there another file to use to get 2.8.5? I have run both parts of the upgrade file, restarted apache, memcache and mysql so far.

Any help would be appreciated. Thanks.


Report Permissions

06 December 2014 - 12:16 PM

Hi,

 

i am trying to use zurmo for afew different purposes, so i wanted to seperate the data. Whilst i was able to successfully seperate the actual data, the reports seem to show up for all the users even if they are not in the department or linked to that department or group in any way. Could anyone guide me on how i can go about setting the report permissions up so that different users can view different reports and not the reports for others?

 


Missing data in Reports & Unified Calender

31 October 2014 - 09:42 AM

Hi there,

 

i thought i had gotten the hang of roles and groups and it seemed to be fine with test data, however as new data kept being added i noticed 2 strange occurrences, heres their info:

 

1) I setup a 3 role structure system and used the same setup for groups, Executives > Manager > Admin

 

The manager when he ran a report saw 18 entries and when i ran it i saw 22 entries. I found the entries that his report did not show and he seems to be able to search for it when he tries to find the account. So he can search the account, contact and opportunity by typing the name in the search bar, view and edit the entries, but in report these accounts do not show... any idea what could be causing this? I thought it was a permission issue so i tried to add him to every group except admin to see if he would see the missing entries, but to no avail...

 

2) This is what got me started on the issues, afew weeks ago i started recieving a complaint that the unified calender was not showing all of the meetings, when i checked it seems that this manager could only see 1 persons calenders and himself... I tried disabling the persons calenders who he could see and he could see the 3rd persons calender automatically, when i renabled the first persons calender he could not see the 3rd persons calender anymore...

 (1st person & 3rd person = executive, 2nd person = manager)

 

Ive been stuck on these issues for weeks and for now i have to generate reports and send to the manager, is there anyone who has experienced a similar issue?


bug: default view in opportunities on filter

04 October 2014 - 06:23 AM

Hi,

 

so i created a saved filter in opportunities, but when i use it for some reason zurmo defaults to kanban view, which i have never used and i see the message:

 

There are too many results to display. Try filtering your search or switching to the grid view.

 

making users click back on the grid view to see any results... is there any way to stop zurmo from switching from grid view to kanban when filters are applied?